Your WooShop dashboard is designed to remove the clutter of a standard WordPress setup. By focusing on your store’s daily operations, the interface helps you process orders, update inventory, and check your sales performance without getting lost in technical configurations. How to move around your store Managing your site is straightforward when you know where…
Standard layouts work for many, but your store often needs a specific look to stand out. By using Kadence blocks within your WooShop site, you can move beyond simple rows of text and create complex, professional designs without touching a line of code. How to build a custom layout Open the WordPress editor: Go to…
Advanced Pro theme settings give you more control over your shop’s layout and functionality. While the standard settings handle your basic colors and fonts, the Pro features allow you to add specific elements like countdown timers, custom headers, and specialized product layouts that help your store stand out. How to access and configure Pro settings…
High-quality photos help sell products, but large image files are the primary cause of slow loading times. Image optimization balances visual quality with small file sizes, ensuring your store loads quickly for customers on mobile devices and slow connections without losing detail. How to optimize your images Resize before you upload: Most modern phones take…
A knowledge base is a central hub where customers can find answers to common questions without needing to email you. It reduces support tickets and gives shoppers the information they need to complete a purchase, even when you are offline. How to set up your help center Identify frequent questions Look through your recent emails…
Managing customer questions in a single place prevents missed emails and speeds up your response time. With WooShop’s integrated ticketing system, you can track every inquiry from receipt to resolution without leaving your store dashboard. 1. Enable the ticketing module First, make sure the support feature is active on your site. Log in to your…
Stop answering the same questions every day. Setting up instant responses on your WhatsApp widget lets customers find answers to common queries—like shipping times or store hours—without you having to type a single word. It keeps your inbox organized and gives customers the information they need immediately. How to set up instant responses Follow these…
Connecting your WhatsApp Business account lets customers start a conversation with you directly from your storefront. Instead of waiting for an email reply, shoppers can ask questions about products or shipping in real-time, which helps build trust and improve sales. How to set up your WhatsApp connection Follow these steps to add a WhatsApp chat…
Your WooShop chatbot can act as a 24/7 receptionist, gathering visitor details like names and emails even when you’re offline. This ensures you never miss a potential sale or inquiry just because you weren’t there to answer a live chat. Setting up lead collection Follow these steps to configure your chatbot to ask for contact…
Your WooShop chatbot works best when it understands exactly what you sell. By connecting it directly to your product catalog, the bot can answer specific questions about pricing, stock levels, and features. This helps customers make decisions faster and reduces the number of support emails you have to answer manually. Steps to sync your catalog…
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